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Frequently Asked Questions

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What is an eSIM?

An eSIM is a digital SIM that lets you activate a cellular plan without a physical SIM card.

Is my device compatible?

Most modern smartphones support eSIM. Check our compatibility page for the full list.

How quickly does it activate?

Your eSIM QR code is delivered instantly by email. Installation takes under 2 minutes.

Can I use my eSIM in multiple countries?

Yes! We offer regional plans that cover multiple countries.

What if I run out of data?

You can purchase a top-up or a new plan at any time.

Do you offer refunds?

We offer a full refund if your eSIM has not been activated.

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