Terms & Conditions
Last updated: 12/14/2025
These Terms govern your use of the Giga.tel website and the purchase of digital eSIM products.
1. Company Information
TELGroup LLC (Wyoming, USA)
1621 Central Ave, Cheyenne, WY 82001
Email: [email protected]
WhatsApp: +55 11 93333-2222
2. Digital Products
All products sold by Giga.tel are digital eSIMs delivered instantly after purchase. There is no physical shipping.
3. User Responsibilities
By using our services, you agree to:
- Verify that your device is eSIM-compatible
- Purchase the correct plan for your destination
- Provide accurate and complete information
- Not misuse, transfer, or resell eSIMs
4. Payment Methods
We accept the following payment methods:
- Debit and Credit Cards
- Apple Pay
- Google Pay
- PayPal (restricted regions excluded)
5. Refunds
Refunds apply only to unused and unactivated eSIMs. Full refund conditions are described in our Refund Policy.
6. Limitation of Liability
Giga.tel is not responsible for:
- Device incompatibility
- Local or carrier network issues
- User installation or configuration errors
- Roaming or coverage limitations
Liability is limited to the amount paid for the purchased service.
7. Governing Law
These Terms are governed by the laws of the State of Wyoming, USA.
8. Updates
We may update these Terms & Conditions at any time. Continued use of the website indicates acceptance of the updated Terms.