Terms & Conditions

Last updated: 12/14/2025

These Terms govern your use of the Giga.tel website and the purchase of digital eSIM products.

1. Company Information

TELGroup LLC (Wyoming, USA)
1621 Central Ave, Cheyenne, WY 82001
Email: [email protected]
WhatsApp: +55 11 93333-2222

2. Digital Products

All products sold by Giga.tel are digital eSIMs delivered instantly after purchase. There is no physical shipping.

3. User Responsibilities

By using our services, you agree to:

  • Verify that your device is eSIM-compatible
  • Purchase the correct plan for your destination
  • Provide accurate and complete information
  • Not misuse, transfer, or resell eSIMs

4. Payment Methods

We accept the following payment methods:

  • Debit and Credit Cards
  • Apple Pay
  • Google Pay
  • PayPal (restricted regions excluded)

5. Refunds

Refunds apply only to unused and unactivated eSIMs. Full refund conditions are described in our Refund Policy.

6. Limitation of Liability

Giga.tel is not responsible for:

  • Device incompatibility
  • Local or carrier network issues
  • User installation or configuration errors
  • Roaming or coverage limitations

Liability is limited to the amount paid for the purchased service.

7. Governing Law

These Terms are governed by the laws of the State of Wyoming, USA.

8. Updates

We may update these Terms & Conditions at any time. Continued use of the website indicates acceptance of the updated Terms.